Return and refund policy
- Returns: Returns are accepted within 14 days of delivery.
- Return Shipping: Customers are responsible for return shipping costs.
- Restocking Fee: A 30% restocking fee will be applied on the basic value.
- Final Sale Items: Certain items (e.g., IGBT modules) are non-returnable and marked as Final Sale.
- Refund Timeline: Once the returned item is received and inspected, refunds will be initiated within 5–7 working days. The amount will be credited to the customer’s original payment method, depending on their bank/card issuer’s policies.